Privacy Policy
Introduction
1.1 This privacy policy ("Policy") governs the collection, use, and disclosure of personal information by Marking.ai (Pty) Ltd ("Company") in connection with its Marking.ai platform ("Platform").
1.2 By using the Platform, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy.
Information Collection
2.1 The Company collects personal information from users when they register for an account on the Platform. The information collected may include:
Name
School
Email address
Grade or year
Subject taught
2.2 The Company may also collect additional personal information about students, such as interests, personality traits, and past test scores, in order to provide more detailed feedback.
2.3 The Company uses cookies and similar technologies to collect information about users' interactions with the Platform. This information may include the pages viewed, time spent on the Platform, and the date and time of access.
Information Use
3.1 The Company uses personal information collected from users for the following purposes:
To provide and improve the Platform;
To communicate with users about the Platform;
To personalize the user experience;
To conduct research and analysis to improve the Platform;
To comply with applicable laws and regulations.
3.2 The Company does not sell or rent personal information to third parties.
3.3 The Company may also disclose personal information to third parties if required by law, court order, or other government or law enforcement authority.
Information Protection
4.1 The Company takes reasonable measures to protect personal information from unauthorized access, use, or disclosure. These measures may include:
Encryption of data transmitted over the Platform;
Secure storage of data on Company servers;
Use of firewalls, intrusion detection systems, and other security measures to prevent unauthorized access to Company systems.
4.2 However, the Company cannot guarantee that personal information will be completely secure. Users are responsible for maintaining the confidentiality of their account credentials and for ensuring the security of their own devices and networks.Information
Retention
5.1 The Company retains personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or for other legitimate business purposes.
5.2 When personal information is no longer needed for the purposes for which it was collected, the Company will securely delete or destroy it in accordance with its data retention policies.
Information Access and Correction
6.1 Users may access, update, or correct their personal information by logging into their account on the Platform or by contacting the Company at connect@marking.ai.
6.2 The Company will respond to requests to access, update, or correct personal information within a reasonable time and in accordance with applicable law.
Children's Privacy
7.1 Marking.ai has made the decision to make its platform available to users under the age of 13, as long as the school has a waiver in place that parents can sign. When we onboard your school, we will assist you to ensure that your student's data is fully protected and every user is consenting.
7.2 If the Company becomes aware that it has collected personal information from a child under the age of 13 without parental consent, the Company will take steps to delete the information as soon as possible.
Changes to this Policy
8.1 The Company may modify or update this Policy at any time. If the policy is updated, all users will be updated.
Contact Us
9.1 If you have any questions or concerns about this Policy or the Company's data practices, please contact us at connect@marking.ai.
9.2 If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe that the Company's processing of your personal information violates applicable data protection laws.